Category Archives: Communications

Traditional vs. Social SEO: Social’s Shiny New Weapon

With the launch of Google’s social network and it’s integration into search results, adding Google’s +1 button to your online content gives it the opportunity to appear in the first page of Google’s search results when someone in the searcher’s Google+ network shares it.

How to Recover From a Failed WordPress Update

I’ve always had really good luck with updating WordPress, but when I upgraded to 3.1, something went wrong. Clearly, I managed to recover (and quickly at that), so here’s how

Mobile Is the New “Offline” — Take Advantage of It

As Internet-capable mobile devices make their way into the pockets and purses of more and more Americans, the lines between the online and offline worlds are beginning to blur. Armed with well-designed mobile sites, savvy communicators (marketers, PR pros, etc.) are poised to make all of the advantages of the online world available everywhere.

Developing Your Corporate Social Media Roadmap

Before your organization dives into social media, it is extremely important that you take steps to ensure your success. To begin, you’ll need a detailed social media roadmap that lays out your plan in successive phases.

Converting a Facebook Profile to a Page

Setting up a Facebook profile instead of a page for your business or organization is a common mistake. But how do you convert your established profile to a new page without losing your valuable (and hard-earned) connections?

5 Really Cool Ways to Use QR Codes

Ever since AT&T announced that they would be releasing a QR Code Scanning app for Blackberry and Android phones, those in the know have been a buzz that QR is finally poised to take hold in the U.S., and I agree.

Here are 5 cool ways to use QR codes that go beyond the more common uses . . .

Despite Studies & Reports, Twitter Still Matters

Back in March, Barracuda Labs took a hiatus from developing hardware-based spam, virus and web filters to release a report about Twitter and its users.

The report isn’t really surprising to those that follow Twitter in the news. There have been loads of reports, studies and analyses pointing to the fact that the majority of Twitter’s users are not responsible for content creation on the network, and a lot of new users quickly leave.

Personally, I think all of the study ballyhoo misses the point entirely.

Internal Communications: Are you spamming your employees?

Employer spam — are you doing it? Do you even know?
Internal communications are supposed to be for the mutual benefit of the employer and the employee. But what happens when the communicator loses sight of the communication’s real goals? Spam happens.

WordPress.com and the Flawless Crisis Communication

During and after a 110-minute service outage, WordPress.com performs what I think was a flawless crisis communication.

For 2010, Relationships Are As Important As Ever

In 2010, your relationships with your customers will be as important as ever. And if you’re looking towards moving into the social media space then you’d better have great relationships!